プライバシーポリシー

“Personal Information” refers to information as defined under the Personal Information Protection Act. It includes information relating to a living individual that can identify the specific individual, such as name, date of birth, address, phone number, contact details, and other descriptions. It also includes data that can identify an individual on its own, such as facial features, fingerprints, voiceprints, and insurer numbers on health insurance cards (collectively referred to as “Personal Identification Information”).

The Company shall acquire personal information through appropriate and fair means, and only to the extent necessary to achieve the purposes set forth in Article 3 (Purposes of Collecting and Using Personal Information). Furthermore, when the Company acquires or intends to acquire personal information, it will clearly notify or publicly announce the purpose of use to the customer or user.

The Company collects and uses personal information for the following purposes:

●To provide and operate the Company’s services
●To respond to user inquiries (Including identity verification)
●To send updates regarding services in use, provide information on campaigns and other services offered by the Company, distribute surveys, perform maintenance, and communicate important notices as necessary
●To verify user identities, facilitate user registration, and analyze usage for service improvement
●To identify users who violate the Terms and Conditions or attempt to use the Service for fraudulent or inappropriate purposes, and to deny access to such users
●To allow users to view, modify, or delete their own registered information
●To calculate and bill usage fees related to the Company’s services
●To manage employment and personnel affairs in relation to employee personal information
●To ensure security and disaster preparedness through the use of information (including personal information) obtained from security cameras and recording devices
●For purposes incidental to the above-mentioned uses

The Company may change the purpose of use of personal information only if it is reasonably recognized to be relevant to the original purpose.
In the event of such a change, the Company shall notify users of the revised purpose through the prescribed method of publicly announcing it on the Company’s website

The Company shall not provide personal information to any third party without obtaining the prior consent of the user, except in cases permitted by the Personal Information Protection Act or other applicable laws and regulations. However, personal information may be disclosed without user consent in the following cases:

●When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the individual
●When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the individual’s consent
●When it is necessary to cooperate with a national agency, local government, or a party entrusted by them to carry out duties as prescribed by law, and obtaining the individual’s consent may hinder the execution such duties
●When the following items have been notified or publicly announced in advance, and the Company has submitted the required report to the Personal Information Protection Commission:
・That the purpose of use includes provision to third parties
・The items of personal data to be provided
・The means or methods of provision
・That provision to third parties will be suspended upon the individual’s request
・The procedure for accepting such requests
●Notwithstanding the above, the following cases shall not be considered as provision to third parties:
・When the Company entrusts all or part of the handling of personal information to a third party within the scope necessary to achieve the stated purpose of use
・When personal information is provided as part of a business succession due to a merger or other reasons
・When personal information is jointly used with a specified party, and the individual is notified in advance or the information is made easily accessible. This includes:
・The items of personal information to be jointly used
・The scope of parties jointly using the information
・The purpose of use by the joint users
・The name or title of the person responsible for managing the personal information.

The Company permits customers, users themselves, or their authorized representatives to request the disclosure of personal information. However, the Company may decline to disclose such information in any of the following cases:

●If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
●If disclosure is likely to significantly hinder the proper execution of the Company’s operations
●If disclosure would result in a violation of laws or regulations

Notwithstanding the foregoing, the Company, in principle, will not disclose information that does not fall under the category of personal information, such as history and characteristic data.

When the Company receives a request from a customer, user, or their authorized representative to correct, add to, delete, or suspend the provision of retained personal data to third parties, the Company shall promptly conduct an investigation in accordance with applicable laws and within the scope necessary to achieve the intended purpose of use. Based on the results of the investigation, and to the extent required by law, the Company shall make the appropriate corrections, additions, deletions, or suspend the provision of the relevant personal data to third parties. If the suspension of use or similar measures would require excessive cost or be otherwise difficult to implement, and if alternative measures can be taken to protect the rights and interests of the user, the Company shall take such alternative measures.

The contents of this Policy may be amended without prior notice to users, except where otherwise stipulated by law or by specific provisions within this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is published on the Company’s website.

For any inquiries regarding this Privacy Policy, please contact us at the following:

Address: Globe Nagahara ST 1F, 1-12-9 Kamiikedai, Ota-ku, Tokyo
Company Name: GENSEKI Inc.
Representative Director: Maria Asakura
Email Address: info@gensekiinc.com